Terms and Conditions

1. Introduction

Welcome to Bergamot. These Terms and Conditions govern your use of our air scent diffusers and fragrance oil products. By purchasing and using our products, you agree to these terms.

2. Product Use

Our products are intended for use in homes, office spaces, gyms, hospitals, resorts, restaurants, movie theatres, and other spaces. Use as directed.

3. Warranty

3.1.Coverage: Our warranty covers manufacturing defects only. This includes defects in materials and workmanship under normal use for a period of one year from the date of purchase.

3.2.Exclusions: The warranty does not cover:
– Damage caused by misuse, abuse, or neglect.
– Damage resulting from unauthorized modifications or repairs.
– Damage caused by natural disasters or other external factors.

4. Returns and Refunds

4.1.Eligibility: Products can be returned within 7 days of purchase if they are unopened and in their original packaging.

4.2.Process: To initiate a return, contact our customer service team with your proof of purchase. Refunds will be processed within 10 business days of receiving the returned product.

5. Limitation of Liability

Bergamot is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products. Our maximum liability is limited to the purchase price of the product.

6. Safety and Precautions

6.1. Use: Always follow the usage instructions provided with the product. Keep away from children and pets.

6.2. Allergies: Test the product in a small area first to ensure there are no allergic reactions. Discontinue use immediately if any adverse reactions occur.

7. Privacy

We are committed to protecting your privacy. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.

8. Governing Law

These terms and conditions are governed by the laws of India/Kerala/Kochi. Any disputes arising from these terms shall be resolved in the courts of India/Kerala/Kochi.

9. Contact Information

For any questions or concerns regarding these terms and conditions, please contact us at:
– Email: info@bergamot-store.com
– Phone: +91 9633486399